MERCHANT TERMS OF SERVICE

These Terms are between you and Ribitt Inc. (“Ribitt”) which is a company registered in Ontario, Canada with offices located at 270 George Street, Peterborough, ON. When used in these Terms, the terms “us”, “we” and “our” refer to Ribitt.

OUR SERVICES

Ribitt is an application for you to reward your customers on purchases they make at your store through the Ribitt Application. In addition to paying in store and collecting points, Ribitt’s ‘Service’ includes running promotions and giving access to your store gift cards. In addition, Ribitt users can purchase Ribitt gift cards that can be redeemed at any participating Merchant. All purchases that are made through the Application including Promos and Gift Cards will be rewarded through Ribitt’s Loyalty Program.

GENERAL TERMS

  1. To access and use the Services, you must register for a Ribitt account (“Account”) by providing your full legal name, current address, phone number, a valid email address, your banking information and any other information indicated as required. Ribitt may reject your application for an Account, or cancel an existing Account, for any reason, in our sole discretion.

  2. By creating an Account with Ribitt you are accepting that you are an independently owned and managed Merchant that does not run in a Franchise model or Chain.

  3. You acknowledge that Ribitt will use the email address you provide as the primary method for communication.

  4. By joining Ribitt, you accept that you are joining a community of multiple merchants who share a single loyalty program.

  5. Ribitt is responsible for rewarding customers and deploying the associated points for purchases made through the application.

  6. Ribitt controls and can change at anytime the value of points awarded for each purchase at any time without given notice.

  7. Ribitt is an Application that allows customers to make purchases at local merchants and earn rewards for the purchase. Ribitt is not a local merchant and is not responsible for the products and services offered on the Application.

PAYMENTS

Ribitt works with Stripe to securely process payments. Stripe is a Third Party Payment Processor by joining Ribitt you accept their Terms of Service and Privacy Policy.

When you create an Account with Ribitt we automatically create a Stripe Account for you. This Account is created with your banking information and links to your bank account to deposit all monies less Ribitt’s management fee to your bank account. Earnings made through Ribitt are deposited in your linked account in 5-7 business days. This is administered by Stripe and Ribitt does not have control of the process.

Ribitt does not have access to your bank for any purpose other than depositing your earnings through the Application, directly managed through Stripe.

Ribitt acts as an intermediary between the Customer and Merchant. For the Service, Ribitt’s fee amounts to 10% of every transaction that goes through the Application.

You may have a Trial Period or Promotional Price, once the duration of the Promotion expires, Ribitt will take 10% off the transactions processed through the Application.

REDEMPTION

Points awarded through the Ribitt app can be redeemed at any participating merchant. You accept that being part of the Ribitt loyalty program you will honour all reward redemptions and offers through the Application.

When a customer redeems their collected points at the Merchant, Ribitt pays the Merchant the equivalent dollar value. The only responsibility of the Merchant is to administer the payment through the Application.

Customers can redeem their collected points at participating Merchants at the specified levels as per the Application. Upon redemption the Merchant will receive the total value of the purchase including the value of points redeemed.

The merchant is responsible for administering the transaction through the Ribitt Application to reward their customers through the Ribitt Loyalty Program.

The Merchant can discontinue the use of the application with given notice to Ribitt. Till the Merchant is active on Ribitt all requests to use Ribitt must be honoured. If the requests are not honoured Ribitt has the right to terminate the Merchant’s access to the Application.

YOUR USE OF THE APPLICATION OR THE SERVICE

You warrant that the information you provide to Ribitt is accurate and complete and that you will keep the information you have provided to Ribitt current through the Application. Ribiitt is entitled at all times to verify the information that you have provided and to refuse the Service or use of the Application without providing reasons.

You may only access the Service using authorised means. It is your responsibility to check to ensure you download the correct Application for your device. Ribitt is not liable if you do not have a compatible device or if you download the wrong version of the Application for your device. Ribitt reserves the right to terminate the Service and the use of the Application should you be using the Service or Application with an incompatible or unauthorised device.

By using the Application or the Service, you further agree that:

  • You will only use the Service or download the Application for your sole, personal use and will not resell it to a third party;

  • You will not authorise others to use your account;

  • You will not assign or otherwise transfer your account to any other person or legal entity;

  • You will not use an account that is subject to any rights of a person other than you without appropriate authorisation;

  • You will not use the Service or Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes;

  • You will not use the Service or Application to cause nuisance, annoyance or inconvenience;

  • You will not impair the proper operation of the network;

  • You will not try to harm the Service or Application in any way whatsoever;

  • You will keep secure and confidential your account password or any identification we provide you which allows access to the Service and the Application;

  • You will provide us with whatever proof of identity we may reasonably request;

  • You will only use our Application or Service through an internet connection you are authorized to use;

  • You are aware that when Services may require receiving or sending messages by SMS (if available in your jurisdiction), standard messaging charges (if any) will apply;

  • You will not use the Service or Application with an incompatible or unauthorized device;

  • You will comply with all applicable laws including, secondary legislation  of the area in which you are present while using the Application or Service.

Ribitt reserves the right to immediately terminate the Service and the use of the Application should you not comply with any of the above rules.

If you have questions, please reach us at: support@ribitt.io